CUSTOMEX IN ACTION: REAL‑TIME FIELD REPORTS YOU CAN TRUST
In today’s competitive business landscape, customer experience (CX) is not just a support function—it’s a strategic driver of brand loyalty and business success. Customex, a UAE-based consultancy founded in 2010, has established itself as one of the Middle East’s most reliable and insightful customer experience firms. Serving clients across the UAE, GCC, India, and Africa, Customex specializes in helping companies understand, measure, and enhance every touchpoint in the customer journey. Whether it's through detailed mystery shopping, customer satisfaction surveys, or employee soft skills training, Customex ensures that companies stay customer-focused in every aspect of their operations. One of the flagship services provided by Customex is mystery shopping. This isn’t just about sending people into stores to test service—it’s about collecting structured, objective data on how brands are actually performing in real-life scenarios. Customex’s mystery shopping programs are tailored ...